Frequently Asked Questions
Everything you need to know about our high-protein treats.
How should I store my ProDough treats?
To maintain maximum freshness, we recommend storing your bakeshop treats in a cool, dry place. For extended shelf life, you can refrigerate them for up to 2 weeks or freeze them for up to 3 months.
What is the typical shipping time for orders?
We bake our products in small batches to ensure quality. Orders are typically processed within 1-3 business days, and standard shipping usually takes an additional 3-5 business days depending on your location.
Do you offer gluten-free or vegan options?
Yes! We have a dedicated selection of both gluten-free and plant-based protein treats. Please check the specific product descriptions and ingredient labels for allergen information.
Can I track my delivery?
Absolutely. Once your order is baked and shipped, you will receive an email with a tracking number so you can follow your protein bakes right to your doorstep.
What is your return policy for food items?
Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or incorrect, please contact our support team within 48 hours of delivery for a replacement or refund.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a seamless checkout experience.